Legal

Artmate Privacy Policy

Applies to the Artmate app and supplements Braly's general Privacy Policy. Last updated

This section applies to the Artmate app published by Braly Co.,Ltd on Google Play and App Store. Artmate has online features such as accounts, friends, chat and drawing together. Where this section differs from the general sections above, this section applies to Artmate.

Your Artmate Account

  • Anonymous account. When you first open Artmate, the app creates an anonymous account for you through Firebase Authentication, so online features can work. We do not ask for your name or email to do this.
  • Sign in with Google (optional). You can link your account to Google so you can keep your progress on other devices. We then receive your Google account email address, display name and profile photo. We never receive your Google password.
  • Profile. If you have not set a name or avatar yet, we use your Google name and photo as the default. You can change them at any time in the app.

Information Artmate Collects

InformationWhy we use it
Email address (only if you sign in with Google), account IDsSigning you in, keeping your account and progress
Nickname, avatar or profile photo you upload, country, age range and drawing interests you chooseShowing your profile to friends, personalising content
Friend list, friend requests, friend codes, blocks and reportsFriends feature, keeping the community safe
Text and voice messages you send to friends or in drawing roomsDelivering your messages. Voice messages are stored on our cloud storage so your friends can play them.
Drawings and strokes you make in shared drawing roomsDrawing together in real time
Purchase and subscription statusUnlocking Premium. Payments are handled by Google Play; we never receive your card details.
Feedback, issue reports and screenshots you choose to sendAnswering your request and fixing problems
Device identifiers (advertising ID, app set ID, push notification token, app-generated device ID), approximate location based on IP address, app interactions, crash logs and diagnosticsNotifications, analytics, advertising, fraud prevention and app stability

Who can see your information. Other players can see your nickname, avatar, the drawings you make in shared rooms and the messages you send them.

Service providers and partners. We use these services to run Artmate. Each one handles data under its own privacy policy:

  • Google Firebase (Authentication, Analytics, Crashlytics, Cloud Messaging, Remote Config, App Check)
  • Google Play Billing and Qonversion (subscriptions)
  • Cloudflare (file storage for avatars and voice messages)
  • AppsFlyer (install attribution and invite links), AppMetrica and Meta (Facebook SDK) (analytics)
  • Advertising: Google AdMob and its mediation partners AppLovin, Meta Audience Network, Unity (Unity Ads, ironSource), Mintegral, Moloco, Pangle, Liftoff (Vungle), InMobi, Chartboost and Digital Turbine (DT Exchange). They may receive device identifiers, approximate location based on IP address and ad interaction data.

All data that Artmate sends to our servers is encrypted in transit (HTTPS/TLS).

Delete Your Artmate Account and Data

You can ask us to delete your Artmate account and its data at any time, in either of these ways:

  1. In the app: open Artmate, go to Setting, tap Delete Account and confirm. Your account is deleted right away. This option appears after you sign in with Google.
  2. By email: send an email to feedback.outlaw@bralyvn.com with the subject “Artmate – Delete my account”. Include the Google email you signed in with. If you never signed in with Google, include your Artmate nickname and your friend code instead. We may ask you to confirm that the account is yours. We will complete the deletion within 30 days.

What we delete:

  • Your profile: nickname, avatar and profile photo, country, age range, interests and progress
  • Your sign-in link to Google and your account IDs
  • Your friends, friend requests, friend codes, and the text and voice messages you sent
  • Your drawings stored with your account, including the ones you shared
  • Your push notification tokens and your Premium access linked to the account

What we may keep, and for how long:

  • Reports about other players’ safety, for up to 12 months, to protect the community
  • Purchase and transaction records, as long as tax and accounting laws require. Google Play and Qonversion also keep them under their own policies.
  • Backup copies, which are erased automatically within 90 days
  • Usage and advertising data held by the analytics and advertising partners listed above. This data is linked to device identifiers, not to your Artmate account. You can reset your advertising ID in your device’s Google settings.

Subscriptions: deleting your account does not cancel a Google Play subscription. Please cancel it first in Google Play → Payments & subscriptions → Subscriptions.

Uninstalling the app does not delete your account. To delete it, use one of the two ways above.

Changes to This Privacy Policy

I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at feedback.outlaw@bralyvn.com

info@bralyvn.com